Privacy Policy

This Privacy Policy explains how First HVAC ("First HVAC", "we", "us") collects, uses, discloses and retains information when you visit our website, request a quote or otherwise communicate with us. It applies to this website and to related commercial HVAC inquiries and services.

Information you provide directly may include:

• Name
• Company or organization
• Email address
• Telephone number
• Project or property address
• Quote-request information, including scope, building type and timing
• Any other details you include in messages to us

Information collected automatically may include:

• Website usage information, such as pages viewed and time on page
• IP address and approximate location derived from it
• Browser and device information
• Analytics data
• Advertising data, including campaign and referral information

• Responding to inquiries
• Preparing and providing quotes
• Scheduling services and site visits
• Providing commercial HVAC services
• Customer communication and account administration
• Website analytics and performance measurement
• Advertising measurement and attribution
• Marketing and remarketing where permitted by law
• Website security, fraud prevention and troubleshooting
• Meeting legal, contractual and record-keeping obligations

We use cookies, pixels, tags and similar technologies to operate the website, remember your preferences, measure website usage and support advertising. Some of these technologies are set by third parties, including analytics and advertising providers, and may allow those providers to collect information about your activity on this website over time.

You can manage your choices at any time using Cookie Preferences. Most browsers also allow you to block or delete cookies. Disabling some cookies may affect how parts of the website function.

We share information with third-party service providers who support our operations, such as website hosting, form handling, email delivery, analytics and advertising platforms. These providers process information on our behalf and, in the case of analytics and advertising partners, may also process it for their own measurement purposes.

Depending on the technologies in use, certain disclosures of website usage or advertising data to analytics and advertising partners may be treated as a "sale" or "sharing" of personal information for targeted advertising under some US state privacy laws. Where that applies, you may opt out using the Cookie Preferences control or by contacting us.

We may also disclose information where required by law, in response to lawful requests, to enforce agreements, to protect our rights or safety, or in connection with a business transfer.

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion, request details of how we use and disclose it, opt out of targeted advertising, and not be discriminated against for exercising these rights. Some jurisdictions also allow an authorized agent to submit a request on your behalf.

To make a request, contact us using the details below. We may need to verify your identity before responding.

We retain information for as long as needed to fulfill the purposes described in this policy, including quoting, service delivery, warranty support, legal and accounting requirements. We use reasonable administrative, technical and physical safeguards to protect information, although no method of transmission or storage is completely secure.

This website is intended for business and commercial audiences and is not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The revised version takes effect when posted, and the "Last Updated" date above will change accordingly.

Email: hello@firsthvac.com
Phone: (615) 619-7717

First HVAC, 600 3rd Avenue, 2nd Floor, New York, NY 10016, United States.